Disability Vehicle Specialists
“We were spending hours wrestling with spreadsheets,” says Blair Formosa, Operations Manager. “Every quote had so many moving parts—supplier costs, compliance checks, customer options. It slowed everything down.”
Before TidyQuote, Braiden’s quoting process was slow and fragile. Manual data entry across multiple spreadsheets meant repeated cross-checking of pricing and compliance requirements. Approvals dragged on, and there was always a risk of errors when handing jobs over to production. The biggest vulnerability was relying on one team member who knew how everything worked—making it nearly impossible for him to take a holiday or be off sick.
“It just wasn’t sustainable,” says Blair. “If that one person wasn’t here, everything stalled.”
Generating a single quote could take days—and even then, it often needed revisions.
Braiden’s switched to TidyQuote, an advanced quoting platform designed for businesses with complex, custom products. Unlike generic tools, TidyQuote ties together three vital areas in real time: Catalogue, Stock, and Work. Sales reps have up-to-date supplier pricing and product options, automated compliance validation, and seamless workflows that turn approved quotes directly into production jobs.
“What I love about TidyQuote is it thinks the way we think,” Blair says. “If a customer changes an option, it updates everything—pricing, parts lists, compliance. It’s instant.”
Quotes that used to take days are now created in minutes. Pricing for even the most complex configurations happens automatically, with built-in compliance checks so nothing gets missed. Knowledge is shared across the team, removing dependency on one person and giving everyone confidence that every quote is right the first time. The transition from sales to production is smooth, with no double data entry or manual rework slowing things down.
TidyQuote guides Braiden’s team through every vehicle configuration. Whether it’s a wheelchair lift, customized hand controls, or specialized seating, the system presents exactly the right options and margins every time, without hunting through spreadsheets or relying on memory.
Instead of slow email chains and back-and-forth revisions, sales reps can build and adjust quotes live—on-site with customers or remotely.
“It’s just faster. Customers see exactly what they’re getting, and we’re confident it’s correct,” says Blair.
By moving to TidyQuote, Braiden’s has dramatically cut quoting time, reduced errors, and freed up staff to focus on delivering for customers. Knowledge is now shared across the team so no single person holds the keys to the quoting process. Most importantly, TidyQuote helps Braiden’s deliver vehicles—and independence—to their customers faster.
“For us, it’s about more than saving time,” Blair adds. “It means we can get vehicles into people’s lives faster. That’s why we’re here.”
