Tidy Chat

Give your team a direct line to support, right inside Tidy. Every chat is logged and tracked automatically, keeping workflows smooth and everyone focused. Faster answers, fewer interruptions.
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Help Desk Efficiency,
Chat Simplicity

Support your workers where they already work. Tidy Chat connects every conversation for instant logging, ticketing, and follow-up-no tabs, no delays, no wasted time.

Connect, Solve, and Support in Real Time

Keep your Team in the Loop

Automatically create and assign tickets from any chat. Notes, tags, and outcomes sync to your CRM so owners can follow up and nothing gets missed.

Find Trends before they Grow

Identify repeated questions and workflow snags from chat data so you can update processes, training, or settings and cut repeat requests.

Help without the Hold

Skip phone queues and email back‑and‑forth. Chat routes to the right specialist, with full account context, so issues get solved on the first go.

Instant Answers in-app

Start a chat right inside Tidy and get guided steps, links, and fixes on the spot - no tabs, no tickets, no context switching.

Enhance your Tidy Chat experience with Tidy CRM

Combining Tidy Chat with Tidy CRM gives you a faster, more connected way to manage sales and support. Every chat is automatically logged into the CRM, giving your team a complete, real-time view of every customer interaction. Leads and enquiries created through chat flow straight into your CRM pipelines, ensuring quick follow-up with no manual entry. Support conversations become tickets or tasks, keeping issues visible and accountable across teams.

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See the difference for yourself

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