CRM

Tidy3 combines CRM and Quoting to give you a complete, connected sales solution. From first contact to final invoice, your team can work faster, close more deals, and deliver an exceptional customer experience without the chaos of juggling multiple systems.
Tidy CRM

Keep your sales funnels flowing

Tidy3 is designed to bring clarity to your customer and prospect management so your team never misses an opportunity
60%
Reduction in missed follow-ups
2X
Customer response times

Transform how you manage
your customers

Complete Customer History

Record every call, meeting and email so you have the full story before your next move

Pipeline & Deal Tracking

Monitor opportunities through each stage of the pipeline for full visibility and control.

Task & Activity Scheduling

Stay on top of follow-ups, reminders and next steps to keep deals moving forward

Approvals & Service Requests

Route feedback, questions and service requests to the right person, reducing response times to increase satisfaction
Maximum Functionality for SMEs

Tidy CRM Full Features

But sales isn’t just about emails and calls - it’s about quotes, stock availability, BOMs, and jobs. Tidy CRM is purpose built for SMEs.

Customer Records and Centralised Data

  • Centralise all customer, supplier, and distributor records.

  • Store commercial terms such as credit limits, payment terms, and discounts.

  • Link every record directly to quotes, orders, invoices, and production jobs.

  • Attach specifications, drawings, and compliance documents to accounts.

  • Ensure sales, operations, and finance teams all work from the same data.

Sales Funnels Built for SMEs

  • Track every opportunity from initial enquiry → quote → order → job in production.

  • Configure pipeline stages to match your sales cycle (RFQ, quote sent, accepted, processing).

  • Rules engine handles dependencies, compliance, and logic conditions.

  • Prioritise high‑value opportunities and allocate resources accordingly.

Operational Engagement

  • Track conversations about material availability, costs, and delivery timelines.

  • Manage supplier negotiations with the same visibility as customer opportunities.

  • Segment accounts by product line, market, or region for smarter targeting.

  • Improve customer loyalty with complete history of projects, repairs, and repeat orders.

Team Collaboration Across Sales & Production

  • Sales handovers flow seamlessly into Tidy Quote, Tidy Stock, and Tidy Work.

  • When production requirements change, updates flow back into the CRM funnel.

  • Assign tasks to sales, engineers, or account managers from within the CRM record.

  • Mobile access keeps sales reps in the field connected to real‑time data.

Tidy CRM

Frequently asked questions

How is Tidy CRM different from other CRMs
Tidy CRM is purpose‑built for SMEs. Instead of generic “contacts and calls,” it connects sales opportunities directly with quotes, stock, jobs, and suppliers - giving you a full pipeline view from enquiry through to production. No separate systems or costly integrations required.
How easy is it to set up and onboard my team?
Most teams are up and running within a few days. Because Tidy CRM is built for SMEs, the workflows are clean, intuitive, and don’t require dedicated IT staff. We provide training and support from real people.
What kind of support does Tidy provide?
All Tidy customers get access to local support from real people who understand SMEs. No offshore call centres, no bots, just responsive help from a team who know the product inside out, and care about your success.
Do I need IT staff to run Tidy?
No. Tidy is cloud-based and designed for SMEs without dedicated IT teams. We set it up with you, provide training, and handle updates automatically. You focus on running your business - we take care of the tech.
Who is Tidy?
We’re a hands-on team based in New Zealand, Australia and the UK - and we’ve been doing this for 15+ years. When you choose Tidy, you get:
Real support from real people - in house support function is just a call away
Customisable and bespoke options - available for businesses with unique needs
Long-term partnership mindset - we grow with you, not past you

See the difference for yourself